No. Customers can make parallel orders in both forms via B2B App platform and also by phone/Email. With many utilities and incentives, Dalat Hasfarm encourages customers to experience online ordering via the App.

Each account when registering has been defined and selected the region, so it is only allowed to place orders in the area where the customer does business. For example, customers with registration code in Saigon DC area will not order and deliver at Can Tho DC / Da Lat DC / Hanoi DC or vice versa.

B2B App is a platform dedicated to bulk and regular wholesale as well as company/business characteristics, while shop.dalathasfarm.com is aimed at a large number of freelance consumers. with the need to buy retail flowers.

You are a new customer and do not have an account, you need to download the Dalat Hasfarm B2B application on CH Play for the Android version, download it on the App Store for the iOS version and proceed to register an account according to the registration form. After confirming with the OTP code, the system will notify you that you have successfully registered an account and need to wait for approval by Dalat Hasfarm wholesales team. After completing the procedure, you can log into the app with the account that is the registered phone number and password.

At the "login" interface, select "Forgot password", enter the phone number to register the account to receive the OTP to authenticate to change the new password.

You go to "Account" on the App and select "Account information" to update..

When placing an order, you can completely change the shipping address you want in the address selection field.

Is the minimum quantity required to order the product.

The products on the App have a mechanism to display according to a certain amount of inventory, for customers whose demand exceeds the available quantity, Dalat Hasfarm staff will reconfirm the exact quantity of the order on the application.

The product pictures on the App were taken in real time at Dalat Hasfarm at a certain time, but due to the specific nature of plants and flowers, the product received may not be 100% the same as the illustration.

Depending on each product, the product group will have a different calculation. For example, for products that are cut flowers, the basic unit price will be calculated on 1 stem and the selling unit is a bundle (including x stems) and the actual selling price is calculated on the bundle price. Also note that each product will have a minimum order quantity requirement based on the unit sold.

Dalat Hasfarm B2B regularly updates promotion news every day, you can view it on the “News-promotions” section or view each promotion directly on the product details for convenient ordering information.

Depending on the time, there will be different promotions. Promotions include: discount on each product, discount on total order value, purchase program with products of the same or different type... and many special offers when buying through application

After selecting the products and quantity according to the need
1. The promotional price of each product will be displayed at the time of adding the product to the shopping cart
2. Promotions on orders or bundles will be selected when you are eligible for the program
Note please choose the promotion you want in case there are different offers.

You can review order history and status at
1. Item "Booking" and see details in each selected date
2. Item "Order and track in each corresponding order status"

The application that allows users to compose an order in advance but have not yet placed a delivery order is called a “draft order”. This order was created when you have not completed the order confirmation and can be tracked back in the order history.

In the Orders" section, you select the list of "Deleted" orders and select the order you want to restore again, then "Reorder".

In the “Orders” section, click on the order you want to cancel the “Cancel” operation and confirm. However, you should note that with orders that have been confirmed from Dalat Hasfarm and are in the process of delivery, you cannot Cancel the order.